Quality Improvement Handbook: A Guide for enhancing the performance of health care systems

The Quality Improvement Handbook is a guide to enhancing the performance of health care systems using evidence-based models derived from improvement science. Primarily intended for program managers and technical staff members of FHI 360 projects, it may be useful to others interested in applying quality improvement (QI) strategies to strengthen health programs. Developed by the experts of the FHI 360 Health Systems Strengthening unit, who have provided technical assistance to multiple countries to improve service delivery for patients and communities, this handbook can be used as a reference to accompany FHI 360 QI training and independently as a job aid for designing, implementing, and sustaining improvement efforts.